VOIP Phone Service Reference Guide for WorldDialPoint

Print this Page for your reference
 
Dialing AU Phone Numbers Contact Us Voicemail
 
Dialing Local Number:
Just dial eight digit number without the area code
Dialing National:
Dial area code including 02, 03,07, 08... + 8 digit number
Dialing International:
Dial 0011 + country code + city code + phone number
Phone/Fax
QLD Tel: +61 7 3107 7420
NSW Tel: +61 2 9007 2420
VIC Tel: +61 3 9912 1320
SA Tel: +61 8 8122 2820
WA Tel: +61 8 6365 2150
AU WIDE Fax: +61 7 3200 6367
Tel 2: Internal Network: Business 09 9018 0000 / Residential 09 9015 0000
For non-office hours, please send us an Email to support@worlddialpoint.net.au

VOICEMAIL NOTIFICATION


When you have new voicemail you will hear a stutter dial tone when you pick up the phone handset. If your phone also has a Message Waiting Indicator Light it will illuminate.
Dialing Internal Phone Numbers Star * Feature Codes for the Linksys PAP2 / SPA2102 ACCESSING & CHECKING VOICEMAIL
Residential:
Dial 10 digit phone number. If your login number is 619 9015 XXXX, drop the 61 and insert 0.
Example: 09 9015 XXXX

Business:
Dial 10 digit phone number. If your login number is 619 9018 XXXX, drop the 61 and insert 0.
Example: 09 9018 XXXX

To use the star (*) feature codes, lift the handset and then enter the * code you want to use:
Dial Description
*67 Disable outbound caller ID for all calls.
*68 Enable outbound caller ID for all calls.
*70 Disable Call Waiting for the current call only. A second incoming call is automatically transferred to your voice mail box.
*81 Disable outbound caller ID for this call only. Dial
*81 before dialing the number.
*82 Enable outbound caller ID for this call only.

These are the methods for checking voicemail:


• To access the voicemail system from your broadband
phone:
Dial: *99 -or- 09 9000 9000.
• To access the voicemail system from outside your home:
Method 1: Dial:

ADELAIDE   08 7123 0800
NSW   02 9007 2437
PERTH   08 6260 2770
QUEENSLAND   07 3107 7429
VICTORIA   03 9001 0800

 and when the voicemail system answers, enter your 11-digit phone number. (619 901X XXXX and then your password (Default Password is 1234)

 

Check your Account
To log into the phone portal, follow these steps:
1. Open a web browser on your computer.
2. Enter the URL for the Portal:
https://billing.worlddialpoint.net.au/ account.html
3. Now enter your username and password as provided in the documentation that came via email when you received your Activation Email
Free Test Number Troubleshooting SETTING UP YOUR VOICEMAIL GREETING

Echo Test: 09 9000 9002
Music Test:09 9000 9003
Caller ID: 09 9000 9004
Date & Time: 09 9000 9005 		• If you lose dial-tone, please power cycle your cable/
DSL modem, router, and phone adapter and see if
that fixes the problem.
• Visit the VOIP FAQ off the Customer Care section of
our webpage for more assistance/tips.		 Access the voicemail system using the directions above.
At this time it will take you into the menu system:
1. Press 0 to access Mailbox Options.
2. Select:
1 to record your new greeting.
2 to record your busy greeting.
3 to record your name.
4 to change your voicemail password.
3. Follow the prompts for the option you selected.