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Features
Call Forward
When you’re not at your desk be sure not to miss important
calls. Forward call to another extension or even to your
mobile phone.
Call Transfers
Calls can be transferred between the extensions of the PBX,
or even to public phone numbers. When an important call
arrives, the secretary can transfer the call directly to the
manager mobile and the caller will never know what happened.
Voicemail
Never miss important messages when you’re out of office! The
voicemail feature answers calls after a certain amount of
time and records the caller’s message. Recorded messages can
be listened while out of office or can be sent by email to
the mailbox’s owner.
Do Not Disturb
When you are busy, make sure that nobody can disturb. This
feature can be activated and deactivated from the phone
terminal.
Call Cascading
Make sure that somebody will take the call. By enabling this
feature, the call gets forwarded to another extension if not
answered within a specified amount of time.
Ring All
When an extension is called, this triggers other extensions
to ring. The first extension answering the call gets the
connection.
Advanced PBX Features
Incoming Call Rules
Improves privacy protection, automates tasks and increases
user productivity. Filter incoming calls based on CallerID
and time of call, using rules that can perform a set of
predefined actions, like hangup and transfer to certain
destinations.
Online Fax Center
Receive fax messages directly in your email client Inbox.
Users can receive fax notifications or even fax messages as
PDF files by email. The faxes are also available in
WorldDialPoint’s fax management interface.
Personalized Callback
The callback features implemented by WorldDialPoint can be
configured in many ways, making various services possible.
Customer receives a unique and exclusive Australian phone
number, also referred to as access number. To place an
international phone call, the customer first dials the
Australian access number and hangs up at first ring. In a
few seconds, our switching center calls the customer's phone
number back and gives a message prompting the customer to
dial the destination number.
Local Conferences
Share information and ideas quickly and easily. Enable
virtual meetings with your customers, partners or co-workers
next door or overseas. Full featured conference functions,
giving the extension the option to setup passwords, room
sizes, recording, volume, etc.
Dedicated Voicemail Number
A company can assign a special phone number the employees
can call from a public number in order to check their
voicemail messages. A fast and affordable, yet centralized
access to voicemail from public phone.
Intercom / Paging
The new Intercom and Paging features are highly
customizable, allowing an extension to broadcast messages to
groups or to particular extensions. The phone system
administrator of a company deploying WorldDialPoint can
setup what extensions are allowed to use Intercom and
Paging.
Access Conferences from Public Numbers
When you are out of office or on the road you can still
create or join existing conferences from public phone
numbers, Sharing information with customers is equally easy,
they can join conferences by dialing a phone number assigned
for this purpose.
Call screening
The new call screening features are particularly interesting
for call centers that want to filter calls by destination.
Banks, insurance companies, or even small companies can use
call screening in order to comply with local regulations and
to guarantee customer satisfaction. The system can
accommodate millions of numbers in the filtering list.
Phone Terminals Provisioning
The fastest method to deploy and maintain without effort a
large pool of phone handsets. The provisioning feature
allows automatic configuration of phone terminals from major
vendors.
CallNow
The feature allows WorldDialPoint extensions to be contacted
from the Internet. WorldDialPoint end users can publish a
link on website or include it in email signature. When
someone click on this link the system can make the
connection between him and the WorldDialPoint user. WDP CallNow Center is a very important assistant to support,
sales or other customer interaction people.